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Frequently Asked Questions

Are your products original/authentic?

Yes, all our products are 100% original and authentic. We source directly from authorized distributors and manufacturers.

Can I return or exchange a product?

Yes, we offer a 7-day return and exchange policy. Products must be in original condition with tags attached.

How can I contact your customer support?

You can reach our customer support via email, phone, or live chat. Our team is available 24/7 to assist you.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email or SMS. You can track your order on our website or the courier's website.

How long does delivery take?

Delivery typically takes 2-5 business days within Pakistan. Express delivery options are also available.

What if my product arrives damaged or incorrect?

If your product arrives damaged or incorrect, please contact us immediately. We'll arrange for a replacement or full refund.

What kinds of products do you sell?

We offer a wide range of high-quality products including electronics, fashion, home goods, and more.

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